Privacy Policy

The Privacy Policy describes how MONICAGEMS, www.monicagems.com and any associated website, subsidiaries, affiliates, minisite uses the information collected on the website.

 

Collection and Use of Information

MONICAGEMS may collect information sent to us by your computer, mobile phone, or any other access device whether you are a registered user or a guest. The information sent to MONICAGEMS includes data on the pages accessed, your computer IP address, device identifiers, the type of operating system used, your location, mobile network information, standard web log data, and more. In addition, MONICAGEMS also collects information about your transactions, such as your previous purchases, billing address, shipping address, and your credit card information. We highly recommend you save the username and password provided to the email address inserted from MONICAGEMS in order to access your account and/or shipment details of any ordered products.

Contact information, such as your name, gender, occupation, birthday, marital status, anniversary, address, phone, email, and other similar pieces of information may be collected but will not be shared with a third party. All information is used solely for administrative purposes and the promotion of MONICAGEMS The company will not sell, share, or rent any of this information to any other organization or individual.

 

User Registration - Orders and Auctions

MONICAGEMS requests information from users on order forms. This may include contact information such as customers' names and shipping addresses, and financial information, such as credit card numbers, expiration dates, etc. This information is used solely for billing purposes, to fill customer orders, and to contact users if the company has trouble processing an order.

 

Cookies

At MONICAGEMS, we are committed to protecting your privacy and ensuring the security of your personal information. This Cookie Privacy Policy explains how we use cookies and similar technologies on our website to provide you with a better browsing experience and to enhance our services. By continuing to use our website, you consent to the use of cookies as described in this policy.

How we use cookies

We use cookies for various purposes, including:

 

a) Essential cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate the site and use its features, such as accessing secure areas or adding items to your shopping cart.
 

b) Performance cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often or if they encounter error messages. This data helps us improve the performance and functionality of our site.
 

c) Functionality cookies: These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced features. They may also be used to provide you with personalized content based on your browsing history.
 

d) Analytics cookies: We may use analytics tools, such as Google Analytics, to collect information about your use of our website. These cookies help us understand how visitors interact with our site, which pages are most popular, and other statistical data. This information is used to improve our website and tailor it to the needs of our users.
 

e) Advertising cookies: We may partner with third-party advertising networks to display targeted advertisements on our website or other sites you visit. These cookies collect information about your browsing habits and enable us to show you relevant ads based on your interests. They also help us measure the effectiveness of our advertising campaigns.
 

Third-party cookies

We may allow third-party cookies on our website to support our marketing efforts, improve functionality, or provide additional services. These third parties may collect and process your personal information for their own purposes, in accordance with their respective privacy policies. We recommend reviewing the privacy policies of these third parties to understand how they handle your information.

 

Cookie management

Most web browsers are set to accept cookies by default. However, you can modify your browser settings to block or delete cookies if you prefer. Please note that disabling cookies may affect the functionality and usability of our website.

 

You can typically manage cookies through your browser settings. For more information on how to control cookies, you may refer to the Help section of your browser or visit www.monicagems.com

 

Updates to this policy

We may update this Cookie Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we use cookies.

 

Contact us

If you have any questions or concerns about our use of cookies or this Cookie Privacy Policy, please contact us at:

 

MONICAGEMS

Address: 309 Nw Hayes St, Greenfield, IA 50849

Email: info@monicagems.com

Phone: +1-641-221-1423

 

We will endeavor to address your inquiries and resolve any issues promptly.

 

By continuing to use our website, you acknowledge that you have read and understood this Cookie Privacy Policy and consent to the use of cookies as described herein.

 

Log Files

We use IP addresses to analyze trends, administer the website, track users' movements, and gather broad demographic information for aggregated use. IP addresses are not linked to personally identifiable information.

Sharing Information: MONICAGEMS will share aggregated demographic information with partners and advertisers. This information is not linked to any personal information that can identify any individual person.

MONICAGEMS uses an external shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any other purpose.

MONICAGEMS partners with other parties to provide specific services. When users sign up for these services, we share names, or other contact information that is necessary for the third-party to provide these services.

The third-party is not allowed to use the personally identifiable information except for the purpose of providing these services.

 

Surveys and Contests

From time to time, our site requests information from users via surveys and contests. Participation in these surveys or contests is completely voluntary. Compliance by users indicates that they are willing to provide the information requested. This may include contact information (such as names and shipping addresses), and demographic information (such as zip codes, ages, etc.). Contact information will be used to notify winners and to award prizes. Survey information will be used to monitor and facilitate customer use of the website and improve customer satisfaction with the website.

 

Tell A Friend

If users decide to participate in MONICAGEMS's referral service by providing contact information of friends who may be interested in the www.MONICAGEMS.com website, the company asks them to provide their friends' names and e-mail addresses. MONICAGEMS will automatically send these friends a one-time e-mail inviting them to visit the website. MONICAGEMS stores this information for the sole purpose of sending this one-time e-mail. Those receiving emails may contact MONICAGEMS at: info@monicagems.com to request that their contact information be removed from MONICAGEMS's database, which the company promptly does.

 

Security

The www.monicagems.com website takes every precaution to protect user information. When users submit sensitive information via the website, it is protected both online and offline.

When a registration/order form asks users to enter sensitive information (such as credit card numbers and/or social security numbers), that information is encrypted and protected using SSL 128 encryption. All of the web site's secure pages, including the order forms, are indicated by the closed lock icon that appears on the bottom of the page in web browsers such as Netscape Navigator and Microsoft Internet Explorer.

As well as using SSL encryption to protect sensitive information online, MONICAGEMS also does everything possible to protect user information offline. Access to all personally identifiable information about customers is kept in company offices, and only those employees who need this information to perform specific jobs, including billing or customer service representatives, are granted access to it. These employees must use password-protected screensavers when they leave their desk. When they return, they must re-enter their password to re-gain access to any restricted information.

Furthermore, all MONICAGEMS employees are kept informed of company security and privacy practices with regular updates and retraining every quarter, and whenever any new policies are introduced.

Finally, the servers which the company uses to store personally identifiable information are kept in a secure environment. Customers who have any questions about security on the www.monicagems.com website, can contact us by e-mail at: info@monicagems.com.